it-escalatie-management.com

Escalatie Management, de hoge school van Incident Management en Problem Management

Escalatie management gaat over de discipline waarin ZONDER emoties een duidelijke visie ten grondslag ligt aan alle plannen en de uitvoering daarvan. Ratio en systeem denken zijn de processen welke actief zijn!

Escalatie Management, Incident Management, ITIL, Kepner Tregoe, Liaison officer, Problem management, Probleem Analyse, Incident Mapping

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